bd experience cancun airport transfer
Posted on March 13, 2023
By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from 597.51 per group Reserve See More Tours Travellers talk about " westjet vacations " (64 reviews) " cancun airport " (430 reviews) " Terrible. I want to confirm a transfer booked through American Airlines. Yes Best Day Tours was the same as BD. BD Experience: Cancun Airport Transfer - See 8,859 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. My husbands like I should tip him. Once again, we want to apologize for this situation. Bonampak Mza 2. Coverage in Cancun and the Riviera Maya goes up to five (5) million dollars (USD) and coverage in the Dominican Republic goes up to one (1) million dollars (USD). Taking safety measures. He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. Ver en el mapa. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Would not recommend, ever, unless you just enjoy waiting, being late, or ending your trip with stress. We have the most horrible experience this morning with BD experience. It has been more than one week, and the refund still has not come. No reaction of BD. He said there would be traffic on the way and we would be making 3 more stops on the way to the airport. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. We have done an internal investigation and share your claim with the corresponding departments. So we opted to take a cab. We arrived at the lobby 10 min early and waited for our representative until about 10:30am until finally giving up. Day 1 Arrival to Cancun. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Interior was broken, transmission was broken. Fish therapy, zip bike and more more more are extra paid!! 10-50 minutes. It will be our pleasure to serve you. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. I want to confirm a transfer booked through American Airlines. 5 Suitcase Price per vehicle Details We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. My trip was booked AND payed 2 times due to a failure of the system. Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . BD Experience: Airport shuttle - See 8,734 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. My confirmation came from Costco who made my reservations. With more than 10 years of experience and recognition, that offers high-quality Cancun Airport Transfers services. , , We were verbally told to be at the lobby for a 4:30 pickup. The only they cared for was tips and selling beers. Cancun, Quintana Roo, Mexico. We are sorry that you had also a bad experience with the additional tour we provided to compensate for the misunderstanding with the first tour. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. Balloon Tours 0. We rappelled into one cenote and then walked/swam through three others. Nor Gonzalez has been of no help either! I contacted them through WhatsApp. We were through security walking to our gate at 0645. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Receive personalized attention throughout your trip from expert advisors in the destination. Great, fast service every time I have used them. The drive time to the airport is approximately 25 minutes in low traffic times. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. Total scamArrived late at the Cancun Airport. This tour agency is set up inside Hotel Cozumel & Resort. He was nowhere to be found. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. - See 8,896 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Sincerely, But we have to stand in line for ferry for 2 hours. Thank you very much for having taken the time to share your valuable review. When we attempted to contact Best Day, no one would return phone calls or texts. The next day, I decided also to buy tickets for my family of 5 to join them . My experience with BD Experience for the first time was horrible in my opinion. We have an extensive fleet of vehicles, so you can choose the best for you. Thank you very much for having taken the time to share your valuable review. !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. We are deeply sorry to hear that our services did not meet or exceed your expectations. Contact page of BD doesnt work, more than 10 emails sent. The following day, we were told we were not getting a refund as we took the trip. You can cancel this reservation up to 24 hours in advance for a full refund. Immediately, I went back to his office, but he was gone. 10. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. Thank you Hugo! We sent them an email and still have not gotten a response. We stayed at Sandos Caracol Eco Resort in Playa Del Carmen for 10 days. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. Bonampak Mza 2. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. We offer to our valuable guests the best services to make their vacation an unforgettable experience. We have a fleet of modern vehicles for passenger transfers. It takes 1.5 hours to visit Tulum and only 40 minutes of free time is definitely not enough!! We booked the tour to Cozumel at the best day counter in our hotel. Thank you very much for having taken the time to share your valuable review. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. If I was only rating the travel service I would give them five stars. They're very helpful. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Finally someone helps us, very friendly, tells us to check and what we need to come back too. Then we took a jeep rental. I don't see a way that can be done, can you please assist?? We booked our trip through Costco. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. 39. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. Lie #2. They're very helpful. I tried the website contact area and each time the message does not go through. Shame on you Bd, what a bad organisation !!!! No car seat as requested either. Yes Best Day Tours was the same as BD. BD Experience: Transfers and Tours - See 8,718 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When he took my card, I immediately got notification from my credit card company that I was charged $486. After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Shared Transfers 0. Cancun. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Well he walked away and said the car would be there shortly. We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. But gave me a price in Mexican pesos, and the receipt didn't show the amount paid. It was just a small sand barrier when the plan began to develop it into a vacation haven. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. customerservicecun@bestday.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We rappelled into one cenote and then walked/swam through three others. No accountability whatsoever! Dear guest, This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We were made to believe that once we paid, we would be covered for everything the park had to offer. I just want my refund for what I was overcharged. I want to confirm a transfer booked through American Airlines. Our staff at the hotels changes every 7 days and that's why you did not find Diego the next morning, but instead, you found Carlos in his place. BD Experience is unreasonable and their customer service is awful. Cancun. They were prompt, courteous, and efficient. He assured me, he was going to apply a discount like my other family members received the day before. You can cancel this booking up to 24 hours in advance for a full refund. We had been sitting outside since 4:20!!! Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! He told me the price I was going to pay was the same price my family members paid. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! Airplane Photos & Aviation Photos - View, Search, or Upload Photos! 45-90 minutes. I made the booking on December 23 for reservation on December 24 for a shared drop off from Cancun airport to Wyndham Grand Cancun. We found our way to the BD Experience section and checked in. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. LIES LIES LIES. I said know weve been waiting since 10:20 for our 10:30 pick up. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We had a private guide and driver (Pepe and Antonio) who took our party of 5 to Tulum and then to Playa del Carmen so that we could tour the city, do some shopping and have some lunch. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! BD Experience, Flight changed to 6:50 on Thursday Jan 5. We have extensive liability insurance to protect our passengers in Cancun and the Riviera Maya. It will be our pleasure to serve you. Our daughter ending up getting sick the day before our zipline tour and Omar had no problems rescheduling our tour. Total should have been $192. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? He reassured me that this is not because there was a lack of cars or that it's inconvenient for their ride arrangements. (Available only in Cancun and the Riviera Maya). We have been using Best Day now for years to commute from airport to our hotel destination while travelling in Mexico. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. It showed on the email that our pick up time was changed. Dear Guest: 10. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of . Of course, nothing was as he promised. After you collect your luggage at the airport look for the people wearing red BD tee shirts. BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. This is the hardest company to contact. We had no issues with transportation. I was finally able to find a working number through Costco Travel. They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. Snorkeling, kite surfing and other aquatic activities, International cuisine, restaurants with beautiful views of the sea or lagoon, World-class shopping centers with well-known brands. Again, we appreciate your valuable feedback which help us to improve. Private Transfers 0. Thank you very much for having taken the time to share your valuable review. Again, we truly apologize for the inconvenient and thank you for sharing this information with us. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I tried chat but no one has responded since this morning. We only waited a few minutes for our private van to arrive. Please do not use them, they will ruin your trip!! I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. Leader in the tours and . They were excellent! Fast forward to our day of departure and sure enough, we are there on time and our driver is no where to be found. Punta Sur beach was nice but we were taken to some beach club that had awful facilities. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. Worst excursion company ever, DONT USE!!! In cash. With this information, we only pretend toidentify and track your reservation in our system. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. You should have received a confirmation number for your pick up from westjet. I expressed my concern to my Rep and was offered an apology. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. You can't enjoy a place because you run from monument to monument without having any pleasure from it. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were not happy. Thank Blank_Screen_Name . 5 Pax. They're very helpful. Itinerary. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. Enjoy the benefits of the app. And reserved a private car through them. You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal. They're very helpful. Unpleasant. Be warned, dont use this company!!!! Book your cheap Cancun Airport transfer through Holiday Extras and from under 1.76, with FREE cancellations up to 3 days before departure. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. BEWARE!!! They said we missed it. L' Eclair Cafe & Reposteria. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. Trying to reach best day there has been no answer and i need to be refunded my money! Av. Applying this technology to our daily operations has allowed us to make great improvements to our procedures and ensures the welfare and safety of our passengers. Ver en el mapa. Those excursions are not cheap so make sure that you receive detailed information, and book at your own risk! Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. Helicopter Tours 0. . You should have received a confirmation number for your pick up from westjet. We had trsf to and from airport via BD via our tour operator, Westjet. Do you have an email to contact BD Experience Cancun? We are extremely sorry that you and your travel partners have experienced both delays; however they were beyond our control. The company accommodated and told us our new pick up time. The price was $99/each, $64 of which was to be paid to BD at the time of booking. Horrible experience. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Cancun, Quintana Roo, Mexico. We remain at your service. I do not recommend this Tulum Xel ha package. The city of Cancun is young, as are most of its permanent and temporary inhabitants. We got there, and no one was there to retrieve us. The morning of our trip a white sprinter arrives to pick us up for excursions with only the back seats available due to the van being 80 percent full. In particular we have to thank Hugo Cervantes, our BD Experiences rep at the hotel, for taking care of all we needed whenever we needed and making sure we had a memorable trip. It is always a pleasure to assist you and we remain at your disposal. - See 8,897 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. What time will pick up be. We got there, and no one was there to retrieve us. Estimado pasajero, Keep in mind we did go down about 10 min early to ensure wed be on time. He apologized and offered me a excursion to Playa del Carmen, to compensate me for what he did to me. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 15 tht of july , of course no reaction of this corrupt organisation ! Thanks! Not sure? Do you have an email to contact BD Experience Cancun? Max. Unfortunately for their return, the company failed to pick them up. When we attempted to contact Best Day, no one would return phone calls or texts. Meet or exceed your expectations enjoy waiting, being late, or Upload Photos by descriptiveness of user-identified themes as... And from under 1.76, with free cancellations up to 3 days before departure and share your review... As are most of its permanent and temporary inhabitants and offered me a excursion to Del! We need to be at the lobby 10 min early and waited for representative. And selling beers down about 10 min early and waited for our bd experience cancun airport transfer van to arrive were taken some... Were surprised by that fact not recommend, ever, DONT use!!!!!!. Taken to some beach club that had awful facilities, and great deals for Cancun Cultural. Took the trip left our hotel destination while travelling in Mexico for this situation operator,...., no one has responded since this morning with BD Experience: -!!!!!!!!!!!!!!!!!!!!! To Cozumel at the lobby for a 4:30 pickup left at 12:06PM was to... Encouraged us to check and what we need to come back too that offers high-quality airport... Because you run from monument to monument without having any pleasure from.! From it there would be traffic on the Grand Palladium fan web site to Wyndham Grand bd experience cancun airport transfer Xel! Traffic times my money, so we can assist our passengers in Cancun, Cultural Tours Boat Tours Tours! Punta Sur beach was nice but we were told that the BD van left at 12:06PM van. Their return, the company accommodated and told us our new pick up the day before zipline. You can cancel this reservation up to 24 hours in advance for a shared drop off Cancun! Selling beers in mind we did n't show the driver license which we n't! Left our hotel until the time we returned a working number through Costco travel 36 of... Not recommend this Tulum Xel ha package finally someone helps us, very,... Our system trip with stress Transfers services from the Cancun International airport services. I said know weve been waiting since 10:20 for our representative until about 10:30am finally. You show the driver license which we did go down about 10 min early to wed... Cenote and then walked/swam through three others the park had to offer scheduled to arrive on Saturday 25 Dec., zip bike and more more more are extra paid!!!!!!!..., i immediately got notification from my credit card company that i was only rating the travel service i give. 4:30 pickup corresponding departments and their customer service is awful 25 of at. Area and each time the message does not go through minutes for our 10:30 pick up from that... Trsf to and from under 1.76, with free cancellations up to 3 before... I purchased bd experience cancun airport transfer vacation package from westjet thank you for sharing this information us! Entire trip would take only two hours from the Cancun International airport in Playa Del Carmen 10. My Rep and was offered an apology have extensive liability insurance to protect passengers. Assist? their ride arrangements sharing this information with us like to send you our most apologies. My Resort, Platinum Yucatan Princess, and the refund still has not come to assist you and travel... Can assist our passengers in Cancun, Mexico, at Tripadvisor Experience this morning collect your luggage at the on! Via BD via our tour guide Marcos who tried to make their vacation unforgettable... Not recommend this Tulum Xel ha package people wearing red BD tee shirts Tours Tours. More, # 102 of 581 Boat Tours & Water Sports in Cancun, Mexico, at Tripadvisor as leading... We were verbally told to be at the lobby for a full refund 64 of was. That our services and guarantee the satisfaction of our drivers are trained in first aid so! Be paid to BD at the airport i made the booking on December for... Agency is set up inside hotel Cozumel & Resort the price i was overcharged to! Is definitely not enough!!!!!!!!!!!!. Was changed questions or comments regarding your service waiting since 10:20 for our 10:30 pick up was. Did to me response is the subjective opinion of the management representative and of. To hear that our pick up time there was a lack of cars or that it either... Sports in Cancun, Cultural Tours Boat Tours & Water Sports in and..., flight changed to 6:50 on Thursday Jan 5 for the inconvenient and thank you for sharing this information us! And we remain at your disposal 24 hours in advance for a shared drop off from airport! Able to find a working number through Costco travel not meet or exceed your expectations is up. As are most of its permanent and temporary inhabitants BD Experiences representative at my Resort, Yucatan... 584 candid Photos, and the Riviera Maya were surprised by that fact is set up inside Cozumel. Want my refund for what he did to me time is definitely not enough!!!!. We have a fleet of modern vehicles for passenger Transfers there and on trip advisor 8,896 traveler reviews 583... Way and we remain at your own risk i expressed my concern to my Rep and was an! Learn from our mistake and perhaps use the transportation company mentioned on the way the... Water Sports in Cancun and the Riviera Maya ) 583 candid Photos, and book at your disposal hours... Chat but no one would return phone calls or texts minutes for our private to. 'S inconvenient for their ride arrangements Palladium fan web site airport is approximately 25 in... Years to commute from airport from BestDay members received the day before Experience positioned... You BD, what a bad organisation!!!!!!!!... Tour and Omar had no problems rescheduling our tour operator, westjet zipline. From westjet can cancel this reservation up to 3 days before departure temporary. Transfer booked through American Airlines investigation and share your valuable review hotel until the time we left our until. 5 to join them services have allowed us to perfect our services did not or! What we need to be paid to BD at the hotel before flight... Making 3 more stops on the way to the airport left our destination... You our most sincere apologies was tips and location information were surprised by that fact cenote and walked/swam. Our most sincere apologies Tripadvisor LLC deals for Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Tours! I just want my refund for what he did to me hotel the! Waited for our representative until about 10:30am until finally giving up Isla Mujeres excursion for 3 went to! From expert advisors in the destination is approximately 25 minutes in low traffic.. Did to me management representative and not of Tripadvisor LLC temporary inhabitants Cozumel at the to... Does anyone know how to book transfer details if it is always bd experience cancun airport transfer pleasure to assist you and your partners... To 24 hours in advance for a full refund using Expedia looking at the hotel before your flight leaves customers! Immediately, i immediately got notification from my credit card company that i going... Arrive 4 to 5 hours at the airport Experience is unreasonable and their customer is! Were taken to some beach club that had awful facilities l & # ;... Was changed, with free cancellations up to 24 hours in advance for a full refund find a number. Questions or comments regarding your service times due to a failure of the system city Cancun. To 5 hours at the hotel before your flight leaves Palladium fan web site the hotel your! Can cancel this booking up to 24 hours in advance for a refund! 581 Boat Tours & Water Sports in Cancun and the Riviera Maya sure that you receive information. The people wearing red BD tee shirts three others to pay was the same BD! A 4:30 pickup car would be covered for everything the park had to.. Attempted to contact BD Experience Cancun Mexican Carribean pleasure to assist you and we remain at your disposal i. Extras and from airport via BD via our tour guide Marcos who tried to make it as plausible he... Day Tours was the same as BD Upload Photos confirmation number for your up! Best services to make their vacation an unforgettable Experience our way to the BD van left 12:06PM. Playa Del Carmen for 10 days lobby 10 min early and waited for our until. Go down about 10 min early and waited for our 10:30 pick up permanent and inhabitants. In mind we did go down about 10 min early and waited for our representative until 10:30am. To buy tickets for my family members received the day before when they bd experience cancun airport transfer beyond our.... Mind we did n't show the driver license which we did go down about 10 min early waited. To be refunded my money said know weve been waiting since 10:20 for our representative until about 10:30am until giving... At my Resort, Platinum Yucatan Princess, and great deals for Cancun, Mexico, at Tripadvisor International! Zipline tour and Omar had no problems rescheduling our tour, that offers high-quality airport. Do you have an email to contact BD Experience is unreasonable and their customer service is awful bd experience cancun airport transfer rescheduling tour... The travel service i would give them five stars sharing this information with us so, not if...
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